Upated Articles of Smallworld Cafe
I keep hearing about Small World and how great it is. So last night we thought we´d try it. We are not use to it being so busy around Marbella as it is at the moment so didnt think of booking.
We walked in and first impressions, busy, buzzing but no staff to talk to. Eventually I found someone to ask if we could have a table and the answer as he was passing me a bit abruptly was "no fully booked".
Not, hold on, look Im really sorry we are fully booked at the moment, next time please book so you are not dissapointed - just something that would let me leave thinking they cared.
Anyway, ended up at Thai Gallery where we were greated straight away. That first impression is so important.
2 comments:
Dear Jo, I'm one of the owners of Small World Cafe so I would like to start by saying a huge appology that you were not greeted as our staff normally do greet our guests, with a big smile and a warm welcome. I shall be looking into that straight away. First impressions always do count, can I maybe convince you to give us a second chance in by inviting yourself and one other for some drinks? Can i maybe have your email address so that I can personally invite you...
Again, very sorry that we could not accomodate you.
All my regards,
Alistair Imrie
Dear Alistair,
Very nice of you to take the time to email and make contact.
My email is jomarbella@gmail.com
Regards
Joanne
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