At the new year we had a flood in our holiday apartment. Water pouring through the ceilings, everything wet and damp and now mould is growing like mad.
I thought I would keep a quick diary of how the Insurance Company have acted.
On the Monday I returned from Holiday I called the insurance company. Gave my policy number and they said someone will call me back.
Thursday Night someone called asking to meet at the property on Friday.
Friday / Met a guy who is called a perrito...i think...not a dog though. He look round the whole house, wrote notes and took photos.
He told me to wait for a call from the carpenter and also the cleaners.
All seemed good so far.
Returned home and 5 minutes later got a call from the carpenter asking if i can be there in 20 minutes. So back to the apartment, where he removed part of the door frame to match up paint.
Tuesday this week he went back and fixed the door frame that was warped.
So far thats it. I have dehumidifiers in there trying to get rid of as much water as possible.
And now its a waiting game.
It cant be pairing though until its all dry.
Will keep you up to date
Last week about 7th Feb a painter and decorater came along to look at the damage....looks like they will get it done soon!!! Said he will call me this week to collect the keys. So far so good.
Do you have any stories about House Insurance?
I thought I would keep a quick diary of how the Insurance Company have acted.
On the Monday I returned from Holiday I called the insurance company. Gave my policy number and they said someone will call me back.
Thursday Night someone called asking to meet at the property on Friday.
Friday / Met a guy who is called a perrito...i think...not a dog though. He look round the whole house, wrote notes and took photos.
He told me to wait for a call from the carpenter and also the cleaners.
All seemed good so far.
Returned home and 5 minutes later got a call from the carpenter asking if i can be there in 20 minutes. So back to the apartment, where he removed part of the door frame to match up paint.
Tuesday this week he went back and fixed the door frame that was warped.
So far thats it. I have dehumidifiers in there trying to get rid of as much water as possible.
And now its a waiting game.
It cant be pairing though until its all dry.
Will keep you up to date
Last week about 7th Feb a painter and decorater came along to look at the damage....looks like they will get it done soon!!! Said he will call me this week to collect the keys. So far so good.
Do you have any stories about House Insurance?
0 comments:
Post a Comment